Category Archives: INSURANCE NEWS & INFORMATION

INSURANCE NEWS & INFORMATION

Licenced Claim Settling Agents in Kenya {IRA Ultimate List}

A Claim Settling Agent in Kenya is an entity or person licensed under the Insurance Act to officially handle and negotiate the settlement of an insurance claim on behalf of an insurer (the insurance company).

Here is a breakdown of what they are and who may perform this function:

📜 Key Roles and Regulation in Kenya

Aspect Description
Official Definition A professional licensed by the Insurance Regulatory Authority (IRA) to undertake the business of settling and negotiating the settlement of insurance claims on behalf of the insurer.
Regulatory Body The Insurance Regulatory Authority (IRA) is the body responsible for licensing and overseeing claim settling agents and other insurance service providers in Kenya.
Licensing Only registered claims settling agents, brokers, agents, loss adjusters, loss assessors, and surveyors are legally allowed to carry on the business of claims processing in Kenya.
Key Qualifications To be licensed, the Principal Officer of a Claims Settling Agent typically requires a degree or diploma in insurance and must be a current Associate member of the Insurance Institute of Kenya (AIIK) or another recognized professional body.

👥 Who Acts as a Claim Settling Agent?

While the term refers to a specific licensed category, the function of claims settlement can involve several licensed intermediaries:

  1. Dedicated Claim Settling Agencies: These are firms specifically licensed to handle this business. For example, some licensed entities in the past have been listed as “Claims Settling Agency.”

  2. Loss Adjusters/Assessors: These professionals are licensed to assess, investigate, negotiate, and settle losses, often working on behalf of the insurer to determine the true value of a claim before payment.

  3. Insurance Companies (Insurers): Ultimately, the insurance company itself (e.g., GA Insurance, Jubilee Insurance, Britam, etc.) is responsible for the timely and fair settlement of a claim and has an internal claims department that handles the process.

  4. Insurance Brokers: While primarily representing the client (the insured), brokers also play a crucial role in assisting their clients with the process of preparing, submitting, and following up on claims to ensure efficiency.

🔎 How to Find a Licensed Agent

Since licensing is mandatory, the most reliable source for a definitive list of currently authorized agents is the Insurance Regulatory Authority (IRA). They publish lists of all licensed insurance intermediaries, including:

  • Insurance Brokers

  • Claim Settling Agents

  • Loss Adjusters

  • Insurance Surveyors

Licenced Claim Settling Agents in Kenya {IRA Official List}

INSURANCE NEWS & INFORMATION

Insurance Regulatory Authority, IRA {Best Information & Guide}

The Insurance Regulatory Authority (IRA) of Kenya is the sole government agency responsible for regulating, supervising, and developing the insurance industry in the Republic of Kenya.

📝 Key Roles and Functions of IRA

The IRA was established in 2007 under the Insurance Act (Cap. 487) and operates under The National Treasury and Economic Planning. Its main roles include:

  • Regulation and Supervision: Ensuring all insurance-related entities (insurers, reinsurers, brokers, agents, etc.) comply with the Insurance Act and other relevant laws.

  • Consumer Protection: Safeguarding the interests of policyholders and beneficiaries by:

    • Handling complaints and investigating disputes between policyholders and insurers.

    • Monitoring market conduct to prevent unfair practices like unjustified claim denials.

    • Promoting public awareness and education on insurance matters.

  • Financial Stability: Monitoring the solvency and financial soundness of insurance companies to ensure they maintain adequate capital and reserves to pay claims.

  • Industry Development: Promoting the growth, innovation, and expansion of the insurance sector to enhance financial inclusion and contribute to the national economy.

  • Licensing: Issuing licenses to all entities and professionals operating in the insurance market.

📞 IRA Contact Information

If you need to contact the IRA for inquiries, feedback, or to lodge a complaint, here are the details:

Category Details
Official Website www.ira.go.ke
Physical Address Zep-Re Place, Longonot Road, Upper Hill, Nairobi, Kenya
Phone Numbers +254 719 047 000 / +254 020-4996000
Toll-Free Line 0800 724 499
Email for Complaints complaints@ira.go.ke

Functions Performed by IRA

The functions of the Authority are outlined in section 3A of the Insurance Act, CAP 487 as follows:

  1. Ensure the effective administration, supervision, regulation and control of insurance and reinsurance business in Kenya
  2. Formulate and enforce standards for the conduct of insurance and reinsurance business in Kenya
  3. License all persons involved in or connected with insurance business, including insurance and reinsurance companies, insurance and reinsurance intermediaries, loss adjusters and assessors, risk surveyors and valuers
  4. Advise the Government on the national policy to be followed in order to ensure adequate insurance protection and security for national assets and national properties
  5. Issue supervisory guidelines and prudential standards from time to time, for the better administration of the insurance business of persons licensed under the Insurance Act
  6. Conduct inquiries and share information with other regulatory authorities and to carry out any other related activities in furtherance of its supervisory role
  7. Educate the public regularly on the right to independently select an underwriter or broker from a list of underwriters or brokers licensed by the Authority
  8. Regulate the business of bancassurance offered by banks in the same manner as the ordinary insurance business, including capital requirements and disclosures
  9. Undertake such other functions as may be conferred by the Insurance Act or any other written law

IRA Vision:

An effective regulator of an inclusive and globally competitive insurance industry

IRA Mission:

To promote development and stability of the insurance industry, and to protect insurance beneficiaries through effective regulation and supervision

IRA Core Values:

  • Integrity – We will serve our customers in an impartial, effective and professional way with the highest ethical standards.
  • Innovative – We believe in continuous improvements in the conduct of our business.
  • Accountable – We exercise prudence in use of public resources entrusted to IRA.
  • Customer Focus – We are committed to achieving the highest levels of customer satisfaction.
  • Teamwork – We work effectively with others across functional lines to accomplish objectives.

IRA Contacts

Insurance Regulatory Authority (IRA)
P.O BOX 43505 – 00100 NAIROBI
Zep- Re Place Longonot Road – Upper Hill, Nairobi
Tel:(254)- 020-4996000,
Mobile:(254)- 0719047000
E-mail:     commins@ira.go.ke
Complain: complaints@ira.go.ke
Website:  http://www.ira.go.ke

Twitter: @ira_Kenya

Facebook: Insurance Regulatory Authority – Kenya

Toll Free Line: 0800724499

>>To report corruption related incidence,send an e-mail to ethics@ira.go.ke

>> To file a complaint, write to complaints@ira.go.ke.
>> For general inquiries, write to customercare@ira.go.ke.

INSURANCE NEWS & INFORMATION

Licenced Loss Adjusters in Kenya {IRA Best Guide}

Loss adjusters play a crucial, independent role in the insurance claims process in Kenya.

Here is an overview of insurance loss adjusters in Kenya, including examples of firms and the general professional requirements:

Key Loss Adjusting Firms in Kenya

Several firms and individual professionals offer loss adjusting services in Kenya. These include:

  • General Adjusters Kenya Ltd: A major chartered loss adjusting and surveying firm operating since 1998 in Kenya and Uganda.

  • Credible Loss Adjusters: A firm emphasizing integrity, professionalism, and accuracy across various classes of insurance claims.

  • Proximate Adjusters Limited: Chartered Loss Adjusters & Surveyors specializing in various policies like Fire, Burglary, and Contractors All Risks.

  • Advanta Global Services (Kenya): An international firm with senior loss adjusters in Nairobi specializing in property, business interruption, and fidelity guarantee.

  • McLarens Young International: Listed as a provider for major and technical losses.

  • International Loss Adjusters Ltd and Kenya Loss Assessors & Surveyors Ltd are other firms listed in the business directories.

These firms work as independent specialists who investigate claims on behalf of insurance companies and other clients to assess the damage, determine the cause of the loss, verify coverage, and recommend a fair settlement.

🏛️ Regulatory and Professional Body

The professional body that represents the interests of loss adjusters and risk surveyors in the country is:

  • Institute of Loss Adjusters & Risk Surveyors (IARS): This is a non-profit professional body that focuses on the furtherance of professional education and practice in loss adjusting, risk surveying, motor assessment, and insurance investigation. They are based at the College of Insurance in Nairobi.

📝 Requirements to Practice as a Loss Adjuster

The insurance sector in Kenya is regulated by the Insurance Regulatory Authority (IRA), under the Insurance Act, Cap 487. To operate as a Loss Adjuster in Kenya, the principal officer of the firm must meet specific requirements, which include:

  1. Professional Qualification: The Principal Officer must possess a qualification in loss adjustment from a recognized institution.

  2. Experience: A minimum of five years of working experience in insurance loss adjustment.

  3. Registration and Licensing: The firm must be registered and licensed by the Insurance Regulatory Authority (IRA) to legally carry on insurance business. This involves submitting an application, paying a registration fee, and providing proof of a sound financial standing (for corporate applicants).

Professional qualifications from bodies like the Chartered Insurance Institute (CII) and the Chartered Institute of Loss Adjusters (CILA) are highly regarded in the industry.

Licenced Loss Adjusters in Kenya {IRA Final List}

 

INSURANCE NEWS & INFORMATION

Licenced Medical Insurance Providers (MIPs) in Kenya {IRA Official List}

Medical Insurance Providers (MIPs): Looking for details on all the Licenced Medical Insurance Providers (MIPs) in Kenya? Look no more. Medical Insurance Providers (MIPs) are companies or institutions that offer and administer medical or health insurance policies in Kenya. They are regulated by the Insurance Regulatory Authority (IRA).

Roles Performed by Medical Insurance Providers, MIPs

  • Provide Health Covers: They design and offer various medical insurance plans, which typically include inpatient (hospitalization) and outpatient services, often with options for dental, optical, and maternity benefits.

  • Manage Networks: They establish a network of hospitals, clinics, and doctors where their policyholders can receive cashless services.

  • Process Claims: They handle the financial processing for medical expenses incurred by the insured.

  • Target Market: They cater to individuals, families, and corporate groups (employer-provided health insurance).

Popular Insurance Products by MIPs in Kenya

Medical Insurance Providers offer a range of products designed to fit different needs and budgets:

  • Individual & Family Plans: Comprehensive covers for hospitalization and outpatient services for a person and their dependents.

  • Corporate/Group Schemes: Tailored medical coverage provided by an employer to their staff.

  • Senior Citizen Plans: Health covers specifically designed for the needs of older individuals (e.g., above 60 or 65 years).

  • Critical Illness Cover: A separate policy that pays a lump sum upon the diagnosis of a specified critical illness (like cancer or stroke).

  • Microinsurance Health Plans: Affordable health insurance packages for low-income populations.

Licenced Medical Insurance Providers (MIPs) in Kenya {IRA Ultimate List}

INSURANCE NEWS & INFORMATION

APA Insurance {Ultimate Guide & Details}

APA Insurance‘s details, offices, contacts, services, insurance packages and history: APA Insurance is a leading insurance company, primarily operating in East Africa and part of the Apollo Group. They offer a wide range of insurance products and financial services.

Here is a summary of the types of products and services they offer, along with their main contact details:

🛡️ APA Insurance Products

APA offers comprehensive coverage across several categories:

1. General Insurance (Commercial & Personal)

  • Motor Insurance: Covers private and commercial vehicles (Comprehensive, Third-Party Fire & Theft, Third-Party Only).

  • Commercial Covers: Includes Aviation, Bonds, Engineering, Fire, Goods In Transit (GIT), Liability, Marine, Workman’s Compensation (WIBA), and Theft.

  • Personal Covers: Such as Home Insurance (Domestic Package), Travel Insurance (Globetrotter), Personal Accident, Golfers Cover, and Pet Cover.

  • Agriculture Covers: Includes Crop Cover and Livestock Cover.

  • Micro Insurance: Affordable, tailored insurance solutions for property and personal accident risks.

2. Health Insurance

  • Individual & Family Health Covers: Such as Jamii Plus (Enhanced Family Cover) and Afya Nafuu (Medical Cover), providing inpatient and optional outpatient, maternity, dental, and optical benefits.

  • Corporate Health Covers: Tailor-made products for groups of employees.

  • Specialised Cover: Including Cancer Care (Femina).

3. Life & Investment Covers (Through APA Life)

  • Savings & Investment: Includes Fixed Saving Plan (Imarika), Anticipated Savings (Akiba Halisi), Apollo Balanced Fund, Apollo Equity Fund, and Apollo Money Market Fund.

  • Life Assurance: Products like Term Assurance (Life Cover), Group Life, Group Credit Life, Group Last Expense, and Funeral Expense Cover (Pumzisha).

  • Other Plans: Education Plan (APA Elimu), Individual Pension Plan (IPP), and Mortgage Protection.

📞 APA Insurance’s Contact and Service Information

Category Detail
Main Contact Center +254 709 912 777
Medical Emergencies +254 709 912 888
Email info@apainsurance.org
WhatsApp +254 748 664 100
APA Insurance Paybill 511600
APA Life Paybill 527600
Head Office Address Apollo Centre, Ring Rd Parklands, Westlands, Nairobi – Kenya
Online Services They offer portals for purchasing policies, renewals, and initiating claims online.

🏛️APA Insurance Company’s History

APA Insurance Limited was formed in 2003 from the merger of the general insurance businesses of Apollo Insurance Company (established 1977) and Pan Africa Insurance (established 1946). This combined heritage gives the company over 100 years of experience in the sector.

  • 1977: Apollo Insurance founded by Shashi Shah.

  • 1946: Pan Africa Insurance (initially IndoAfrica) founded in Mombasa.

  • 2003: APA Insurance Kenya Limited is formed following the merger.

  • 2009: APA Insurance (Uganda) commences operations.

  • 2013: Apollo Life Assurance Limited, which separated its life business in 2010, rebrands to APA Life Assurance Limited.

  • Key Investors: APA is a wholly-owned subsidiary of Apollo Investment Limited. The group is backed by major international partners, including Swiss Re (a reinsurer and investor) and, more recently, Hollard International (which acquired a significant interest in 2023).

📍APA Insurance’s Offices and Contact Information

The Apollo Group’s headquarters is in Nairobi, Kenya, and the company has a strong branch network across the country.

Head Office & Primary Contacts

Category Details
Address Apollo Centre, Ring Road Parklands, Westlands, Nairobi – Kenya
Contact Center +254 709 912 777
Medical Emergencies +254 709 912 888
Email info@apainsurance.org
WhatsApp No. +254 748 664 100

APA Insurance’s Branch Locations

APA Insurance has branches in several major towns in Kenya, including:

  • Nairobi (City Centre Branch): Barclays Plaza, Loita Street.

  • Mombasa: Apollo House, Moi Avenue.

  • Kisumu: TuffFoam Plaza, Milimani.

  • Nakuru: Giddo Plaza, Harvester Road.

  • Eldoret: Zion Mall, Uganda Road.

  • Thika: Zuri Centre, Kenyatta Highway.

  • Meru, Embu, Machakos, Nyeri, Kisii, Naivasha

🛡️ APA Insurance’s Services and Insurance Packages

APA Group’s services are primarily divided into General Insurance (under APA Insurance) and Life/Pensions (under APA Life Assurance).

1. General Insurance (APA Insurance)

This covers risks for businesses and individuals, including:

  • Motor Insurance: Offers Comprehensive, Third-Party Fire and Theft, and Third-Party Only cover (e.g., Motor Private Insurance, Bima Bamba Insurance for flexible payments).

  • Property Insurance: Such as Home Insurance (Domestic Package), covering the building, contents, and all-risks for specified portable items.

  • Travel Insurance: Policies like Globetrotter for business or personal trips.

  • Personal Accident: Covers accidental death or disablement (e.g., Enhanced Personal Accident – Flexpac).

  • Commercial Packages: Offers combined peril policies like Office And Business Combined, covering fire, burglary, money, goods in transit, and liability.

  • Specialised Insurance: Includes Marine, Agriculture (a significant focus for APA), and Micro Insurance.

  • Pet Cover and Golfers Cover.

2. Health Insurance (Individual, Family, and Corporate)

APA offers various medical insurance covers:

  • Individual & Family Health Covers:

    • Jamii Plus (Enhanced Family Health Cover): Comprehensive inpatient and optional outpatient, maternity, dental/optical.

    • Afya Nafuu (Family Health Cover): Primarily covers hospitalisation expenses.

    • Cancer Care (Femina): Focused cover for Breast and Cervical Cancer.

  • Corporate Health Cover: Flexible, tailor-made products for groups of ten or more employees, including inpatient, outpatient, dental, optical, and maternity options.

3. Life Assurance and Pension (APA Life Assurance)

This focuses on long-term financial security:

  • Savings and Investment Plans: Such as Fixed Saving Plan (Imarika) and Anticipated Savings (Akiba Halisi).

  • Education Plans: Like APA Elimu.

  • Term Life Cover: Pure life cover often used as security for a loan.

  • Retirement Planning: Individual Pension Plans (IPP) and Employee Benefits (e.g., Group Life Assurance and Group Last Expense).

  • Mortgage Protection and Funeral Expense Cover (Pumzisha).

  • Hospitalisation, Loss of Income (HosiCare): A hospital cash insurance that compensates for lost income due to hospitalisation.

What APA Insurance can help you with

  • Motor Insurance
  • NPS/KPS Health Cover
  • Upendo Life Plan
  • Travel Insurance
  • International Health Cover

The ‘Contact Us Page’

Apollo Centre, Ring Rd Parklands
Westlands Nairobi – Kenya.
Tel: (O20) 286 2000, (020) 364 1000
Phone: (+254) 0709 912 777,
Email: info@apainsurance.org

Website: https://www.apainsurance.org/

APA INSURANCE’S OFFICES & BRANCHES

Head Office

Location: Apollo Centre, Ring Road Parklands, Westlands

Tel: +254 (0) 20 286 2000

info@apainsurance.org

Get Direction >>

City Centre

Location: 3rd Floor, Barclays Plaza, Loita Street, Nairobi

Tel: 020-286 2000/2252

info@apainsurance.org

Get Direction >>

Thika Branch

Location: 5th Floor, Zuri Centre, Kenyatta Highway

Tel:+254 (0) 20 286 2301

apa.thika@apainsurance.org

Get Direction >>

Nakuru Branch

Location: Ground Floor, Giddo Plaza, Harvester Road

Tel: +254 (0) 20 286 2337

apa.nakuru@apainsurance.org

Get Direction >>

Kisii Branch

Location: 1st Floor, Lengetia House,, Kisii-Kisumu Road

Tel: +254 (0) 20 286 2327/709912327

apa.kisii@apainsurance.org

Get Direction >>

Eldoret Branch

Location: 1st Floor, Zion Mall,Uganda Road

Tel: +254 (0) 20 286 2332

apa.eldoret@apainsurance.org

Get Direction >>

Naivasha Branch

Location: 1st Floor,Eagle Center, Mbari Kaniu Road

Tel: +254 (0) 20 286 2353

apa.naivasha@apainsurance.org

Get Direction>>

Meru Branch

Location: 2nd Floor, Hart Towers, Off Meru Highway

Tel: +254 (0) 709 912 313/0710412228

apa.meru@apainsurance.org

Get Direction >>

Embu Branch

Location: 1st Floor, Ganga Building, Kenyatta Highway

Tel: +254 (0) 20 286 2317/705 945 113/p>

apa.embu@apainsurance.org

Get Direction >>

Machakos Branch

Location: ABC Imani Plaza, Ngei Road

Tel: +254 (0) 709 912 347

apa.machakos@apainsurance.org

Get Direction >>

Nyeri Branch

Location: Peak Business Centre, Off Kenyatta Highway

Tel: +254 (0) 20 286 2306

apa.nyeri@apainsurance.org

Get Direction >>

Kisumu Branch

Location:TuffFoam Plaza, Milimani, Achieng Oneko Rd

Tel: +254 (0) 20 286 2325/2369

apa.kisumu@apainsurance.org

Get Direction >>

Mombasa Branch

Location: Ground Floor, Apollo House, Moi Avenue

+254 (0) 20 286 2400

apa.mombasa@apainsurance.org

Get Direction >>

HOW TO MAKE CLAIMS AT APA INSURANCE COMPANY

APA Insurance’s MOTOR CLAIM PROCESS

Step 1 : Report (Call the police)

Insured/driver to report the accident to the nearest police station at once and while they at it, not to admit liability but to inform APA or their intermediary immediately.

Step 2 : Document what you can

Take details of the other vehicle, the driver and their insurance company. Also, if possible, take photographs of the accident scene.

Step 3 : Safety first

If there are victims with injuries, get them help ASAP! Otherwise move to a police station.

APA Insurance’s HEALTH CLAIMS

REIMBURSEMENT REQUIREMENTS

In order to ensure quick settlement of reimbursement claims please find below the documents required:

The following are the type of reimbursement that you can initiate

Outpatient Reimbursements

Required documentation / information

  • Fully filled and signed claim form by both claimant and doctor
  • Original consultation receipt with all costs clearly broken down if the amount payable covers more than one visit and/or any procedures.
  • Original receipt for the purchase of drugs or laboratory tests including a breakdown of the costs for each
  • Copy of the prescription from the doctor
  • Copy of any laboratory requests from the doctor
  • Copy of any other requests for diagnostic services, scans or X-ray
  • Fully completed bank account details form

Inpatient reimbursements

Required documentation / information

  • Fully filled and signed claim form by both claimant and doctor
  • Original receipts for the payment done.
  • Discharge summary or medical report
  • Itemized bill for services billed
  • Fully completed bank account details form

Overseas Reimbursement claims – Outpatient

When a client is travelling outside the country for leisure / treatment has to notify the insurance in writing failure to do so in case a claim arises it will not be honored.

Required documentation / information

  • Fully filled and signed claim form by both claimant and doctor
  • Original receipts for the payment done.
  • Original receipt for the purchase of drugs or laboratory tests including a breakdown of the costs for each
  • Copy of the prescription from the doctor
  • Copy of any laboratory requests from the doctor
  • Copy of any other requests for diagnostic services, scans or X-rays
  • Fully completed bank account details form

Overseas Reimbursement claims – Inpatient

When a client wishes to travel outside the country for treatment must notify and seek approval from APA.

Required documentation / information

  • Fully filled and signed claim form by both claimant and doctor
  • Original receipts for the payment done.
  • Discharge summary or medical report
  • Itemized bill for services billed
  • Copy of the approval issued by APA
  • Fully completed bank account details form

Last Expense Reimbursement claims

Required documentation / information

  • Death certificate
  • Copy of Identity card for the deceased.
  • Letter from Employer confirming the death for corporate clients
  • Notification of death either from Hospital or mortuary
  • Fully completed payee bank details / copy of Identity car

APA Insurance’s LIFE (INDIVIDUAL) CLAIM PROCESS

CLAIM PROCESS

Step 1 : Report

You can report immediately or within 60 days using the following platform:
1. The Website
2. Email to claim@apalife.co.ke
3. Letter
4. Call
5. Walk in to the nearest Branch or Office

Step 2 : Document preparation

The following are the information that you will be required :

1. Policy Number
2. Name of Policyholder
3. Name of Person Reporting
4. Cellphone of the person reporting

Step 3 : Response

One of our agent will call you once your claim is initiated.

APA Insurance’s LIFE (GROUP) CLAIM PROCESS

CLAIM PROCESS

Step 1 : Report

You can report immediately or within 60 days using the following platform:
1. The Website
2. Email to claim@apalife.co.ke
3. Letter
4. Call
5. Walk in to the nearest Branch or Office

Step 2 : Document preparation

The following are the information that you will be required :
1. Scheme Name
2. Name of member
3. Name of person reporting
4. Cellphone Number of person reporting

Step 3 : Response

One of our agent will call you once your claim is initiated.

INSURANCE NEWS & INFORMATION

UAP Old Mutual Group {Full Guide}

UAP Old Mutual Group’s details, offices, contacts, services, insurance packages and history: The UAP Old Mutual Group is an integrated financial services provider in East Africa, operating as a part of the larger Old Mutual Limited (OML), a premium African financial services group.

The Group was formed through the consolidation of Old Mutual’s investments in Kenya, including the acquisition of a controlling stake in Faulu Microfinance Bank and UAP Holdings.

Here is a summary of the Group:

🌍 UAP Old Mutual Group’s Operations and Presence

  • Headquarters: Old Mutual Tower, Upper Hill, Nairobi, Kenya.

  • Regional Footprint: The Group operates in Kenya, Uganda, South Sudan, and Rwanda.

  • Parent Company: Old Mutual Limited (OML), which is listed on the Johannesburg Stock Exchange.

💰 UAP Old Mutual Group’s Key Services and Products

The UAP Old Mutual Group offers a comprehensive range of financial solutions for individuals, businesses, and institutions, which are broadly categorized into:

Category Product Examples
Insurance

Life Assurance: Whole Life, Term Cover, Last Expense (Funeral), Education Plans, Personal Pension.


General Insurance: Motor (Private, Commercial), Home, Travel, Golfer’s Insurance, Personal Accident, Group Life.
Health Insurance Medical covers like Afyaimara Family Cover, Global Healthcare, Group Medical Insurance.
Investments

Unit Trusts: Money Market Fund, Balanced Fund, Equity Fund, Bond Fund.


Other: Private Wealth Management, Investment Advisory.
Banking Provided through Faulu Microfinance Bank.

📞 UAP Old Mutual Group’s Contact and Head Office (Kenya)

  • Head Office: Old Mutual Tower, Upper Hill Road, Nairobi, Kenya.

  • Postal Address: P.O. Box 43013 – 00100, Nairobi, Kenya.

  • General Phone: +254 20 2850 000 or +254 711 065 000

  • Customer Care: +254 711 065 100

  • General E-mail: customerservice@oldmutual.co.ke

They also have multiple branch locations across Kenya, including in Mombasa, Nakuru, Eldoret, Kisumu, Nyeri, and Meru.

🌍 UAP Old Mutual Group’s Overview and History

History of Old Mutual

  • Established: Old Mutual was founded in Cape Town, South Africa, in 1845 as the country’s first mutual life insurance company.

  • Current Structure: Today, Old Mutual Limited (OML) is an African-focused investment, savings, insurance, and banking group operating across 13 countries.

Formation of UAP Old Mutual Group

  • UAP Holdings Roots: UAP Holdings’ origins in Kenya date back to the 1920s with the incorporation of the Provincial Insurance Company of East Africa. It grew into a prominent East African financial services group.

  • Merger: The UAP Old Mutual Group was formed in 2015 after Old Mutual Limited acquired a controlling stake in Faulu Microfinance Bank (in 2014) and UAP Holdings (in 2015).

  • Integrated Model: The Group now operates using an integrated financial services model, offering a comprehensive range of solutions (Investment, Insurance, Banking, and Savings) through a wide network.

  • Footprint: The Group has a growing footprint in East Africa, with operations in countries like Kenya, Uganda, Tanzania, South Sudan, and Rwanda.

💼 UAP Old Mutual Group’s Core Services

The UAP Old Mutual Group provides a broad spectrum of financial solutions to retail and corporate customers, generally falling into four main categories:

Service Category Description of Offerings
Insurance General Insurance (Non-Life), Life Assurance, Health Insurance.
Investment Investment Management, Securities Brokerage, Unit Trusts, Alternative Investments, and Private Wealth Management.
Banking Microfinance Banking services (primarily through Faulu Microfinance Bank in Kenya).
Savings & Retirement Savings Plans, Education Plans, and Personal Pension Plans.

🛡️ UAP Old Mutual Group’s Key Insurance Packages

The insurance offerings cover both personal and business needs:

Personal Insurance

  • Health Insurance: Packages like Afyaimara Family Cover (including Junior and Senior options) which cover inpatient, outpatient, maternity, dental, and optical services, as well as critical illness.

  • Life Assurance:

    • Whole Life and Term Cover plans.

    • Last Expense Cover (Funeral Insurance) to ease financial burdens during difficult times.

    • Education Plans (e.g., Lengo Education Plan, Elimika Education Plan).

    • Savings Plans (e.g., Lengo Savings Plan).

  • General Insurance:

    • Motor Insurance (Private, PSV Self Drive, Commercial, Trucksure).

    • Home Insurance.

    • Accident Cover (Personal Accident/MaxPac, Student MaxPac, Accidental Death, Accidental Disability).

    • Travel Insurance.

    • Golfer’s Insurance.

Corporate/Business Insurance

  • Employee Benefits: Group Life Assurance, Group Personal Accident, and Group Medical Insurance.

  • General Business Cover: Motor Commercial, Construction & Engineering, Industrial All Risk, Marine Insurance (Hull and Cargo), Crime, Cash in Transit, and Office Compact cover.

🏢 UAP Old Mutual Group’s Head Office and Contact Details (Kenya)

The primary contact information for the Head Office in Kenya is typically centralized at the Old Mutual Tower.

Detail Information
Head Office Address Old Mutual Tower, Upper Hill Road, Nairobi, Kenya.
Postal Address P.O. Box 43013 – 00100, Nairobi, Kenya.
General Telephone +254 20 2850 000
Mobile/Switchboard +254 711 065 000
Customer Service +254 711 065 100 / +254 711 010 100
Email (Customer) customerservice@oldmutual.co.ke

UAP Old Mutual Group’s Regional Offices (Branches in Kenya)

The Group maintains a network of branches across Kenya, including locations in:

  • Nairobi (e.g., Kimathi, Bishop Garden)

  • Central (e.g., Thika, Nyeri)

  • Eastern (e.g., Machakos, Meru)

  • Nyanza (e.g., Nakuru, Eldoret)

  • Western (e.g., Kisumu, Kisii)

  • Coast (e.g., Mombasa)

UAP Old Mutual Group’s Products Service List

1. Personal

  • Lady Anchor: Empowering Women with Tailored Protection and Wellness Solutions
  • Health Insurance
Your Health, Our Priority. Get the Best Health Insurance Cover

  • General Insurance

Protect yourself and what matters most from potential risks and financial loss. Includes Motor, Travel, Home, Personal, Golf, Indemnity.

2. Business

3. Corporate

4. Investment

INSURANCE NEWS & INFORMATION

Bancassurance Intermidiaries in Kenya {Ultimate List}

In need of information on all the accredited Bancassurance Intermidiaries in Kenya? Look no more. Bancassurance is the practice of an insurance company selling its products through a bank’s distribution channels.1 In Kenya, this has become a popular model, and many major banks and insurance groups offer this service.

Here are some of the key institutions and groups involved in bancassurance in Kenya:

🏦 Major Banks Offering Bancassurance

Many of the top commercial banks in Kenya have established dedicated bancassurance subsidiaries or departments, offering a wide array of insurance products to their customers.

Bank Bancassurance Offering Key Products
Equity Bank Kenya Equity Bancassurance Intermediary Limited (EBIL) Motor, Non-Motor (Fire, Burglary), Personal Accident, Life, and Education plans.
KCB Bank Kenya KCB Bancassurance Intermediary Life, General, and Health Insurance.
Co-operative Bank of Kenya Co-op Consultancy & Bancassurance Intermediary Motor, Medical, Travel, General, Micro-Business, and Life Cover.
Standard Chartered Bank Kenya Standard Chartered Bancassurance Intermediary Limited (SCBIL) Motor, Travel, Home, Personal Accident, and various Life Protection plans (e.g., Educare).
Absa Bank Kenya Offers a range of personal and business insurance products through partnerships. Personal Accident, Car Insurance, Home Insurance, Life Cover.
Stanbic Bank Kenya Stanbic Bancassurance Intermediary Limited Motor, Health (HeriAfya), Lifevest, Soma Plan (Education), and Retirement funds.
NCBA Bank Kenya NCBA Insurance Personal, Business, and Corporate insurance products, including Group Health, Property Insurance, and Credit Life.
Diamond Trust Bank (DTB) Offers Bancassurance services. General Insurance, Medical Insurance.
I&M Bank Provides Bancassurance services. Motor, Life, and general insurance products.
KWFT (Kenya Women Microfinance Bank) KWFT Bancassurance Intermediary Ltd Life and non-life insurance products, including Livestock Insurance.
Sidian Bank Sidian Bank Bancassurance Intermediary Known for winning awards as an intermediary in risk management and non-life/non-embedded products.

🛡️ Major Insurance Groups and Providers

The banks often partner with or own some of the largest insurance groups in Kenya to underwrite the policies.

  • Jubilee Insurance: A well-known provider, often partnering with banks to offer health and motor policies.

  • Old Mutual Holdings: Offers a broad spectrum of solutions including Motor, Life Assurance, and Health Insurance, and operates its own extensive bancassurance services.

  • CIC Insurance Group: Popular among SMEs and cooperatives, providing life, general, and asset management services.

  • Britam Insurance: Known for its diverse range of products including life, health, and general insurance.

  • ICEA LION Group

  • APA Insurance

  • Sanlam Kenya

Bancassurance is advantageous for consumers as it offers “all-in-one convenience”—you can access banking and insurance services at one point, often with tailored packages and competitive premiums.

Full list of accredited Bancassurance Intermidiaries in Kenya {Latest}

 

INSURANCE NEWS & INFORMATION

Best Senior Schools in Baringo County {Ultimate Guide}

Best Senior Schools in Baringo County {Ultimate Guide}

Baringo County is the home of some of the best performing and prestigious senior schools in the Country. These schools are well equipped and offer all the three pathways under the Competency Based Education (CBE). Here is a list of some of the best performing Senior Schools in the County:

  • Ossen Girls High School: Top on the list is Ossen Girls High School. This school was recently elevated to national status following impressive performance in the KNEC examinations. Its national status means it admits students from all over the country.

  • Kabarnet High School (Boys): This is a long-standing, well-known institution in the county, often recognized for strong KNEC results. It is listed as a C1 cluster school, which generally indicates a highly competitive and reputable category of public secondary schools.

  • Oinobmoi Boys: This school is noted for being a senior school that offers specific science and technical subjects like Core Mathematics, Electricity, and Geography for Grade 10 students, suggesting a focus on STEM education.

  • Kapropita Girls High School: Another established girls’ boarding school in Baringo Central Sub County, also listed among competitive schools.

Other top Schools in Baringo County include:

  • A I C Philemon Chelagat Girls (C3, Public Regular, Boarding)

  • AIC Kapkelelwa Secondary School (C3, Public Regular, Boarding, Mixed)

  • Kapkawa Secondary School (C3, Public Regular, Boarding, Mixed)

Continue reading:10 Top Best Performing High Schools In Baringo County

Best Senior Schools in Baringo County {Full List}

SCHOOL NAME CLUSTER TYPE (Regular/ SNE/ DISABILITY TYPE ACCOMODATION TYPE GENDER
KABARNET HIGH SCHOOL C1 PUBLIC REGULAR NONE BOARDING BOYS
KAPROPITA GIRLS HIGH SCHOOL C1 PUBLIC REGULAR NONE BOARDING GIRLS
KITURO HIGH SCHOOL C2 PUBLIC REGULAR NONE BOARDING MIXED
PEMWAI GIRLS’ SECONDARY SCHOOL C2 PUBLIC REGULAR NONE BOARDING GIRLS
TABAGON GIRLS’ SECONDARY SCHOOL C2 PUBLIC REGULAR NONE BOARDING GIRLS
TENGES SECONDARY SCHOOL C2 PUBLIC REGULAR NONE BOARDING BOYS
BARTOLIMO BOYS HIGH SCHOOL C2 PUBLIC REGULAR NONE BOARDING BOYS
MOI HIGH SCHOOL KABARTONJO C2 PUBLIC REGULAR NONE BOARDING BOYS
OSSEN SECONDARY SCHOOL C1 PUBLIC REGULAR NONE BOARDING GIRLS
RUTH KIPTUI GIRLS HIGH SCHOOL-KASOK C2 PUBLIC REGULAR NONE BOARDING GIRLS
BARINGO BOYS HIGH SCHOOL C1 PUBLIC REGULAR NONE BOARDING BOYS
KABIMOI HIGH SCHOOL C2 PUBLIC REGULAR NONE BOARDING BOYS
MERCY GIRLS HIGH SCHOOL – ELDAMA RAVINE C2 PUBLIC REGULAR NONE BOARDING GIRLS
POROR HIGH SCHOOL C2 PUBLIC REGULAR NONE BOARDING BOYS
SAOS SECONDARY SCHOOL C2 PUBLIC REGULAR NONE BOARDING BOYS
SOLIAN GIRLS HIGH SCHOOL C2 PUBLIC REGULAR NONE BOARDING GIRLS
TONIOK GIRLS SECONDARY SCHOOL C2 PUBLIC REGULAR NONE BOARDING GIRLS
MARIGAT SECONDARY SCHOOL C2 PUBLIC REGULAR NONE BOARDING BOYS
EMINING SECONDARY SCHOOL C2 PUBLIC REGULAR NONE BOARDING BOYS
KIMNGOROM GIRLS HIGH SCHOOL C2 PUBLIC REGULAR NONE BOARDING GIRLS
KISANANA BOYS HIGH SCHOOL C2 PUBLIC REGULAR NONE BOARDING BOYS
MOGOTIO GIRLS’ HIGH SCHOOL C2 PUBLIC REGULAR NONE BOARDING GIRLS

✅LIST OF ALL SENIOR SCHOOLS PER COUNTY.

West Pokot County Senior Schools.

Wajir County Senior Schools

Vihiga County Senior Schools

Uasin Gishu County Senior Schools

Turkana County Senior Schools

Trans-Nzoia County Senior Schools

Tharaka Nithi County Senior Schools

Tana River County Senior Schools

Taita Taveta County Senior Schools

Siaya County Senior Schools

Samburu County Senior Schools

Nyeri County Senior Schools

Nyandarua County Senior Schools

Nyamira County Senior Schools

Narok County Senior Schools

Nandi County Senior Schools

Nakuru County Senior Schools

Nairobi County Senior Schools

Murang’a County Senior Schools

Mombasa County Senior Schools

Migori County Senior Schools

Meru County Senior Schools

Marsabit County Senior Schools

LMandera County Senior Schools

Makueni County Senior Schools

Machakos County Senior Schools

Lamu County Senior Schools

Laikipia County Senior Schools

Kwale County Senior Schools

Kitui County Senior Schools

Kisumu County Senior Schools

Kisii County Senior Schools

Kirinyaga County Senior Schools

Kilifi County Senior Schools

Kiambu County Senior Schools

Kericho County Senior Schools

Kakamega County Senior Schools

Kajiado County Senior Schools

Isiolo County Senior Schools

Homa Bay County Senior Schools

Garissa County Senior Schools

Embu County Senior Schools

Elgeyo-Marakwet County Senior Schools

Busia County Senior Schools

Bungoma County  Senior Schools

Baringo County Senior Schools

List of all Senior Schools in Bomet County

INSURANCE NEWS & INFORMATION

Old Mutual Kenya {Updated Details & Guide}

Old Mutual Kenya‘s details, offices, contacts, services, insurance packages and history: Old Mutual is a premium African financial services group that offers a broad range of solutions to retail and corporate customers in Kenya. The group in Kenya comprises several entities, including those formerly under UAP Holdings Limited.

Here is a summary of the main products and services offered by Old Mutual Kenya, along with their key contact information:

💼 Old Mutual Kenya’s Products and Services

Old Mutual Kenya offers comprehensive solutions in Insurance, Savings, and Investments for both personal and business needs.

1. 🛡️ Insurance Solutions

  • Life, Home & Funeral: Whole Life, Term Cover, Last Expense (Funeral Cover), Home Insurance, etc.

  • Health Insurance (Afyaimara): Comprehensive family cover, covers for juniors and seniors, county-level plans, and executive options.

  • Car & Travel Insurance: Motor Private, Motorcycle, Commercial Insurance (Trucksure, PSV Self Drive, etc.), Travel Insurance, and COMESA Yellow Card.

  • Disability & Critical Illness: Personal Accident cover (MaxPac), Severe Illness, Accidental Death/Disability.

  • General Insurance: Protection against various risks and financial loss, including indemnity.

2. 💰 Savings and Investment Solutions

  • Unit Trusts (Mutual Funds): Includes the popular Money Market Fund, Balanced Fund, Equity Fund, Bond Fund, and Dollar Money Market Fund.

  • Retirement Plans: Personal Pension Plan.

  • Education Plans: Lengo Education Plan, Elimika Education Plan.

  • Savings Plans: Lengo Digital Savings Plan, Hakika Savings Plan.

  • Private Wealth Management and Alternative Investments.

3. 🏦 Banking

The Old Mutual Group in Kenya also includes Faulu Microfinance Bank, which offers banking, insurance, and savings solutions.

📍 Old Mutual Kenya’s Contact and Head Office

The head office is located in Nairobi, and they have various branches across the country.

Contact Detail Information
Head Office Address Old Mutual Tower, Upper Hill Road, Nairobi, Kenya
P.O. Box P.O. Box 43013 – 00100, Nairobi, Kenya
Tel/Switchboard +254 20 2850 000
Mobile/Switchboard +254 711 065 000
Call Centre +254 711 065 100 / +254 711 010 100
Customer Service Email customerservice@oldmutual.co.ke

🏛️ Old Mutual Kenya: Overview & History

Old Mutual Holdings PLC (formerly UAP Holdings Limited) is a premium pan-African financial services group.

  • Parent Company: Old Mutual Limited (OML), established in Cape Town in 1845.

  • Integrated Model: The group operates an integrated financial services business model, offering insurance, investment, banking (through Faulu Microfinance Bank), and savings solutions.

  • Local Roots: The group’s origins in Kenya date back to the 1920s with the Provincial Insurance Company of East Africa.

  • Recent History/Merger: The Old Mutual Group in East Africa was formed following the acquisition of Faulu Microfinance Bank in 2014 and UAP Holdings Limited in 2015. The combined entity became the UAP-Old Mutual Group and later consolidated under the Old Mutual brand.

📞 Old Mutual Kenya’s Key Contacts and Head Office

Detail Information
Head Office Address Old Mutual Tower, Upper Hill Road, Nairobi.
P.O. Box 43013 – 00100, Nairobi, Kenya.
General Mobile/SMS +254 711 065 000 or SMS 22801
Call Centre (Need Help) +254 711 065 100 / +254 711 010 100
Customer Service Email customerservice@oldmutual.co.ke
Whistle-blowing Number 0800 722 626

📍 Old Mutual Kenya’s Branch Office Locations

Old Mutual Kenya maintains a broad network of offices across various regions.

Region Branch/Office Name Selected Address Details
Nairobi Head Office Old Mutual Tower, Upper Hill Road
Nairobi Kimathi Branch Old Mutual Building, First Floor, Kimathi Street
Nairobi Bishop Garden Bishops Garden Towers, Ground Floor, 1st Ngong Avenue
Central Nyeri Branch Sohan Plaza, Upper Ground Floor, Gakere Road
Central Thika Branch Twin Oak Plaza, Kwame Nkrumah Road
Coast Mombasa Branch Acacia Center, Mezzanine 1, Nyerere Avenue
Rift Valley Nakuru Branch Prestige Plaza, Off Kenyatta Avenue
Rift Valley Eldoret Branch Imperial Court, 1st Floor, Nairobi/Uganda Highway
Western Kisumu Branch Tivoli Center, Jomo Kenyatta Avenue
Western Kisii Branch Ouru Complex, Ground Floor, Kisii – Kisumu Road

🛡️ Old Mutual Kenya’s Financial Solutions and Insurance Packages

Old Mutual offers a comprehensive range of financial solutions for Personal, Business, Corporate, and Investment needs.

1. Personal & Family Insurance

Category Key Insurance Packages/Covers
Health Afyaimara Family Cover (including Junior, Senior, County, and Executive options), Global Healthcare Claims.
Life Assurance Whole Life (lump sum on death), Term Cover (for a specific period), Last Expense (Funeral Cover).
General Insurance Motor Insurance (Private and Commercial), Home Insurance (against theft, fire, etc.), Travel Insurance, Golfer’s Insurance.
Accident & Disability Personal Accident (MaxPac), Student MaxPac Personal Accident, Accidental Death/Disability Cover, Severe Illness Cover.
Retirement & Savings Personal Pension Plan, Lengo Digital Savings Plan, Elimika Education Plan (Life cover with investment).

2. Business & Corporate Solutions

Category Key Services/Covers
Employee Benefits Group Life and WIBA (Work Injury Benefits Act), Group Medical, Group Critical Illness, Group Last Expense, Group Credit Cover.
Asset Protection Commercial Property Insurance, Contractors All Risk, Political Violence, Terrorism and Sabotage, Livestock and Crop Insurance.
Liability Professional Indemnity, Public Liability, Doctor’s Professional Indemnity Cover, Products Liability, Directors and Officers Liability.
Investment Umbrella Pension Scheme, Pension & Provident Fund Management, Investment Advisory.

3. Investment Services

Old Mutual also offers various wealth and asset management solutions:

  • Old Mutual Unit Trusts (for investment diversification)

  • Alternative Investments

  • Private Wealth Management1

  • Pension Fund Management

Old Mutual Kenya’s Products List

1. Education Plans

2. Investment Plans

3. Retirement Plans
4. Savings Plans

5. Life, Home & Funeral

6. Disability & Critical Illness
7. Car & Travel Insurance
8. Health

9. Financial Education

10. Digital Solutions

The ‘Contact Us’ Page

Head Office
Old Mutual Tower, Upper Hill Road, Nairobi

P.O. Box 43013 – 00100
Nairobi, Kenya.

Tel: +254 20 2850 000
Mobile: +254 711 065 000
Call Centre: +254 711065100 / +254 711010100

E-mail: customerservice@oldmutual.co.ke

Whistle blowing number: 0800 722 626

Old Mutual Investment Group Limited: omigclientservice@oldmutual.co.ke

INSURANCE NEWS & INFORMATION

Licensed Motor Assessors in Kenya {IRA Newest List}

Motor Assessors in Kenya play a crucial role in the insurance and motor vehicle industry, primarily by evaluating the extent of damage to motor vehicles for insurance claims and determining vehicle valuation.

Here is a breakdown of their role, qualifications, and other key aspects:

🚗 Role and Responsibilities

The main function of a Motor Assessor is to provide an objective, technical assessment of a vehicle’s condition, especially after an accident or for valuation purposes. Their key responsibilities include:

  • Accident Damage Assessment: Inspecting damaged vehicles to determine the extent of the damage, identify the cause, and estimate the cost of repairs. This involves checking for potentially fraudulent or exaggerated claims.

  • Valuation Services: Conducting professional valuations of motor vehicles to determine their current market value, pre-insurance value for underwriting, or pre-sale value.

  • Claims Review: Reviewing reports from external assessors and negotiating repair costs directly with garages/repairers to ensure cost-effectiveness for the insurer.

  • Repair Monitoring: Regularly visiting garages to monitor the progress of repairs to ensure quality standards are met and agreed-upon Service Level Agreements (SLAs) are adhered to.

  • Re-Inspection: Conducting post-repair re-inspections to confirm that all necessary repairs have been carried out correctly and align with the assessment report.

  • Total Loss (Write-Off) Assessment: Advising the insurer on whether the cost of repairing a vehicle exceeds its market value, recommending it be declared a total loss.

🎓 Qualifications and Experience

To become a Motor Assessor in Kenya, you generally need a combination of education, professional certification, and practical experience.

Education and Professional Certification

  • Minimum Education: A Diploma or Bachelor’s Degree in Mechanical or Automotive Engineering is typically required.

  • Professional Certification: The Principal Officer of an assessing firm, and often the assessor themselves, must have passed or been exempted from the Certificate of Proficiency (COP) in Insurance Examination, with a pass in Motor Insurance. This examination is offered by institutions like the College of Insurance.

  • Registration: Assessing firms must register with the Insurance Regulatory Authority (IRA) and meet their specific requirements.

Experience

  • Candidates usually need at least 3 to 5 years of relevant working experience in motor assessment or as a motor vehicle technician.

💰 Salary Range

The salary for Valuers and Loss Assessors in Kenya (which includes Motor Assessors) is generally competitive and increases with experience.

  • Entry-Level/Start: A typical net monthly salary can start around Ksh 40,769 to Ksh 99,729.

  • Experienced (After 5 years): This range can increase to between Ksh 56,507 and Ksh 163,116 net per month or higher, depending on the employer (insurance company, independent firm, or in-house assessor for a garage) and seniority.

Note: These figures are estimates and can vary significantly based on the specific company, job level, and location.

🏢 Examples of Motor Assessors

Accredited assessors work either as independent firms hired by insurance companies or as in-house staff for larger organizations. Examples of institutions that employ or contract assessors include:

  • Insurance companies (e.g., CIC, Kenyan Alliance Insurance, GA Insurance, Old Mutual Insure)

  • Professional motor assessment and valuation firms (e.g., Autoscope Motor Assessors and Valuers, AA Kenya Valuers)

Licensed Motor Assessors in Kenya {IRA Latest List}

INSURANCE NEWS & INFORMATION

Licensed Insurance Brokers in Kenya {IRA Official List}

Kenya has a vibrant insurance sector with numerous insurance brokers who act as intermediaries between clients and insurance companies. They help individuals and businesses find suitable insurance products.

 Key Services Insurance Brokers Offer

Insurance brokers are generally utilized for:

  • Risk Assessment: Analyzing your needs to determine the right kind of coverage.

  • Comparison Shopping: Comparing policies, terms, and prices from various insurance companies to find the best fit.

  • Negotiation: Negotiating better terms and premiums on your behalf.

  • Claims Assistance: Guiding you through the claims process and helping ensure a fast and fair settlement.

Examples of Established Insurance Brokers in Kenya

Several brokers are well-known in the Kenyan market, serving a range of clients from individuals to large corporations:

  • Sedgwick Kenya Insurance Brokers: Mentioned as a long-standing broker with expertise in general, health, and life insurance for diverse sectors. They have received awards in various categories.

  • Aon Kenya Insurance Brokers (Minet Kenya): A major global and regional brokerage firm, often handling large corporate and public sector clients (Minet Kenya is the former Aon Kenya).

  • J.W. Seagon Insurance Brokers (K) Ltd

  • Eagle Africa Insurance Brokers

  • Alexander Forbes Risk & Insurance Brokers Kenya Ltd

  • Laser Insurance Brokers: They are licensed by the Insurance Regulatory Authority (IRA) as an insurance broker and a medical insurance provider (MIP).

  • Majani Insurance Brokers Ltd: Stated as a leading independent broker with over 45 years of experience in East Africa.

  • Clarkson Insurance Brokers

Regulatory Authority

All insurance intermediaries, including brokers, are regulated by the Insurance Regulatory Authority (IRA) in Kenya. You can often check their official website for the most current list of licensed insurance brokers to ensure you are dealing with a legally compliant entity.

Licensed Insurance Brokers in Kenya {IRA Latest List}

INSURANCE NEWS & INFORMATION

Top 20 best insurance companies in Kenya {Ultimate List}

Are you looking for the latest list of all reputatable and verified Insurance Companies in Kenya? Look no more. The Kenyan insurance market is dynamic, vibrant and regulated by the Insurance Regulatory Authority (IRA). Companies generally fall into two categories: General Insurance (e.g., motor, property, medical) and Life Assurance (e.g., life, pensions, investment-linked products).

Here is a list of some of the prominent insurance companies operating in Kenya, including some of the largest groups:

List of Major Insurance Groups and Companies

These companies often dominate the market share and offer a wide range of products:

  • Britam Holdings Plc (Offers both General and Life Insurance)

  • Jubilee Holdings (Now operates as Jubilee Allianz for General Insurance and Jubilee Life Insurance for Life Assurance)

  • CIC Insurance Group (Popular among cooperatives and SMEs, offering General, Life, and Health)

  • Old Mutual Holdings (Operates as Old Mutual General Insurance and Old Mutual Life Assurance, following its acquisition of UAP Holdings)

  • Sanlam Kenya Plc (Part of the Sanlam Group; includes Sanlam General Insurance and Sanlam Life Insurance)

  • ICEA LION Group (Offers both General and Life Assurance)

  • APA Insurance Limited (Part of the Apollo Investments Limited Group, offers General and Life Assurance)7

Other Notable Insurance Underwriters

  • AAR Insurance Kenya Ltd (Specializes heavily in Health Insurance)

  • Directline Assurance Company Ltd (Known for its specialization in Public Service Vehicle (PSV) insurance)

  • First Assurance Company Limited

  • GA Insurance Limited

  • The Heritage Insurance Company Ltd (Part of Liberty Kenya Holdings)

  • Kenindia Assurance Company Ltd

  • Madison Insurance Company Ltd

  • Pacis Insurance Company Ltd

  • Pioneer Assurance Company Limited

  • Takaful Insurance of Africa Limited (Operates under Islamic/Sharia-compliant principles)

Reinsurance Companies

The market also includes companies that insure the insurance companies (reinsurers):

  • Kenya Reinsurance Corporation (Kenya Re)

  • Continental Reinsurance Ltd

  • East Africa Reinsurance Company Ltd

Key Areas of Focus

When choosing an insurance company, you might want to look into their strengths in specific areas:

Area of Focus Notable Companies
Market Share (General) CIC General, Britam General, GA Insurance
Health/Medical AAR Insurance, Jubilee Health, Old Mutual (UAP)
Claims Settlement Companies like Heritage Insurance have been noted for strong claims payment ratios.
Innovation/Digital Britam, Jubilee, Sanlam

FULL LIST OF ALL THE ACCREDITED INSURANCE COMPANIES IN KENYA.

Here is the latest list of IRA licenced insurance Companies in Kenya:

REINSURANCE COMPANIES

Serial No. REINSURANCE COMPANIES AUTHORISED  CLASSES  OF BUSINESS
1 Continental  Reinsurance Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  13,  14,
31,  32,  34,  35
2 East  Africa  Reinsurance Company  Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  13,  14,
31,  34,  35
3 Ghana  Reinsurance Company  (Kenya)  Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  13,  14
4 Kenya  Reinsurance Corporation  Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  13,  14,
31,  34,  35
5 WAICA  Reinsurance  (Kenya) Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  13,  14

GENERAL INSURANCE COMPANIES

Serial No. GENERAL INSURANCE COMPANIES AUTHORISED  CLASSES  OF BUSINESS
1. AAR  Insurance  (Kenya) Limited 02,  03,  04,  05,  06,  09,  10,  11,  12,14
2. Africa Merchant Assurance Company  Limited 02,  03,  04,  05,  06,  07,  08,  09,  10,
11,  14
3. NCBA  Insurance  Company Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  14
4. APA  Insurance  Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  14
5. Britam  General  Insurance Company  (K)  Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  14
6. Bupa  Global  Insurance Limited 12
7. Cannon  General Insurance  Company
Limited		 02,  03,  04,  05,  06,  07,  08,  09,  10,
11,  14
8. CIC  General  Insurance Limited 02,  03,  04,  05,  06,  07,  08,  09,  10,
11,  12,  14
9. Corporate Insurance Company  Limited 02,  03,  04,  05,  06,  07,  08,  09,  10,
11,  14
10. Directline Assurance Company  Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  14
11. Definite Assurance Company Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  14
12. Equity General
Insurance (Kenya) Limited		 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  14
13. Equity Health Insurance (Kenya) Limited 12
14. Fidelity  Shield Insurance Company  Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  14
15. First  Assurance  Company Limited 02,  03,  04,  05,  06,  07,  08,  09,  10,
11,  12,14
16. GA  Insurance  Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  14
17. Geminia  Insurance Company  Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  14
18. ICEA  LION  General Insurance  Company Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  14
19. Intra Africa  Assurance Company  Limited 02,  03,  04,  05,  06,  07,  08,  09,  10,
11,  14
20. Jubilee  Allianz  General Insurance  (K)  Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  14
21. Jubilee  Health  Insurance Limited 12
22. Kenindia
Assurance Company  Limited		 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  14
23. Kenya  Orient  Insurance Limited 02,  03,  04,  05,  06,  07,  08,  09,  10,
11,  14
24. Madison  General Insurance  Kenya  Limited 02,  03,  04,  05,  06,  07,  08,  09,  10,
11,  12,  14
25. Mayfair Insurance Company  Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  14
26. MUA  Insurance  (Kenya) Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  14
27. Occidental Insurance Company  Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  14
28. Old  Mutual  General Insurance  Kenya Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  14
29. Pacis  Insurance  Company Limited 02,  03,  04,  05,  06,  07,  08,  09,  10,
11,  12,14
30. Pioneer  General Insurance  Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  14
31. Sanlam  General Insurance  Company Limited 02,  03,  04,  05,  06,  07,  08,  09,  10,
11,  14
32. Star  Discover  Insurance Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  14
33. Takaful  Insurance  of  Africa Limited 02,  03,  04,  05,  06,  07,  08,  09,  10,
11,  12,14
34. Tausi  Assurance Company  Limited 02,  03,  04,  05,  06,  07,  08,  09,  10,
11,  12,14
35. The  Heritage  Insurance Company  Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  14
36. The  Kenyan  Alliance
Insurance Company Limited		 02,  03,  04,  05,  06,  07,  08,  09,  10,
11,  12,14
37. The Monarch Insurance Company  Limited 02,  03,  04,  05,  06,  07,  08,  09,  10,
11,  14
38. Trident  Insurance Company  Limited 01,  02,  03,  04,  05,  06,  07,  08,  09,
10,  11,  12,  14

LONG  TERM  (LIFE) INSURANCE COMPANIES

Serial No. LONG  TERM  (LIFE) INSURANCE COMPANIES AUTHORISED  CLASSES  OF BUSINESS
1. ABSA  Life  Assurance  Kenya Limited 31,  34,  35
2. APA  Life  Assurance  Limited 31,  32,  33a,  33b,  34,  35,  37a,  37b
3. Britam  Life  Assurance Company
(K) Limited		 31,  32,  33a,  33b,  34,  35,  36,  37a,
37b
4. Cannon  Life  Assurance
(K)  Limited		 31,34,35,37a,37b
5. Capex  Life  Assurance Company  Limited 31,32,33a,  33b,  34,35
6. CIC  Life  Assurance  Limited 31,32,33a,33b,34,35,37a,37b
7. Equity  Life  Assurance  (Kenya) Limited 31,  32,  33a,  33b,  34,  35,  36,  37a,
37b
8. GA  Life  Assurance  Limited 31,32,33a,33b,34,35
9. Geminia  Life  Insurance Company  Limited 31,  33a,  33b,  34,  35,  37a
10. ICEA  LION  Life  Assurance Company  Limited 31,32,33a,33b,34,35,37a,37b
11. Jubilee  Life  Insurance Limited 31,  32,  33a,  33b,  34,  35  ,37a
12. Kenindia  Assurance Company  Limited 31,  32,  33a,  33b,  34,  35,  37b
13. Kenya  Orient  Life  Assurance Limited 31,32,33a,33b,34,35
14. KUSCCO  Mutual  Assurance Limited 31,32,33a,33b,34,35
15. Liberty  Life  Assurance  Kenya Limited 31,32,33a,33b,34,35,37a,37b
16. Madison  Life  Assurance  Kenya Limited 31,  33a,  33b,  34,  35,  37a,37b
17. Old  Mutual  Life  Assurance Kenya  Limited 31,  32,  33a,  33b,  34,  35,  37a,  37b
18. Pioneer Assurance Company  Limited 31,32,33a,33b,34,35,37a,37b
19. Prudential  Life  Assurance Kenya  Limited 31,33a,33b,34,35,37a,37b
20. Sanlam  Life  Insurance Limited 31,32,33a,33b,34,35,36,37a,37b
21. Star  Discover  Life  Insurance Limited 31,32,33a,33b,34,35,37a,37b
22. The  Kenyan  Alliance Insurance  Company  Limited 31,  32,  33a,  33b,  34,  35,  37b
23. The Monarch Insurance Company  Limited 31,  32,  33a,  33b,  34,  35,  37a

MICRO  INSURANCE  COMPANIES

Serial No. MICRO  INSURANCE  COMPANIES AUTHORISED CLASS  OF
BUSINESS
1 APA  Microinsurance  Limited 13
2 Birdview  Micro  Insurance  Limited 13
3 Britam  Microinsurance  Company  (K)  Limited 13
4 CIC  Microinsurance  Limited 13
5 Star  Discover  Microinsurance  Limited 13
6 Turaco  Microinsurance  Limited 13

Guide on the Authorized Classes of Businesses

Guide on the Authorized Classes of Businesses
Guide on the Authorized Classes of Businesses
Top 20 best insurance companies in Kenya,
Top 10 best insurance companies in Kenya,
Best paying insurance companies in Kenya,
Top 10 car insurance companies in Kenya,
Top 20 worst insurance companies in Kenya,
Best health insurance companies in Kenya,
Best car insurance companies in Kenya,
Top 10 medical insurance companies in Kenya,
INSURANCE NEWS & INFORMATION

Heritage Insurance Company Limited’s Contacts, Services, Offices, Branches & Insurance Packages

See Heritage Insurance Kenya’s details, offices, contacts, services, insurance packages and history: Heritage Insurance Company Limited (often referred to as Heritage Insurance Kenya) is a prominent short-term insurance provider in East Africa.

Here is a summary of key information about the company:

🌍 Heritage Insurance Company’s Company Overview

  • Type of Business: Short-term (General) Insurance, including health/medical cover.

  • Parent Company: Heritage Insurance is a subsidiary of Liberty Kenya Holdings PLC, which is listed on the Nairobi Securities Exchange (NSE).

  • Ultimate Parent: The ultimate parent is the Standard Bank Group, through South Africa-based Liberty Holdings Limited.

  • Focus: Heritage Insurance is known for providing a wide range of non-life insurance products.

🛡️ Heritage Insurance Company’s Products and Services

Heritage Insurance offers a variety of policies for both individuals and businesses. These typically include:

Category Example Products
Personal Motor Insurance (e.g., Auto Correct), Domestic Package (Home), Travel Insurance, Personal Accident Cover, Sportsman’s Policy.
Health Medical Cover (e.g., HeriAfya Medical Cover, Heritage Blue Health Cover) for individuals, families, and corporates.
Business/Corporate Commercial Motor Insurance, Fire and Fire Consequential Loss, Contractors All Risk, Goods in Transit, Professional Indemnity, Public Liability, Marine Insurance.
Employee Cover Group Personal Accident, Group Life Cover, WIBA (Workers Injury Insurance), and Corporate Medical Cover.

📞 Heritage Insurance Company’s Contact Information (Kenya)

  • General Queries (24 hours): +254 711 076 333

  • Business Hours (Heritage): +254 711 039 000

  • General Email: info@heritage.co.ke

  • Head Office Address: Liberty House, Processional Way, P. O. Box 30390 – 00100, Nairobi, Kenya.

They also have a physical presence in other major towns across Kenya, including Mombasa, Eldoret, Kisumu, and Nakuru.

🏛️ Heritage Insurance Company’s Profile & History

Detail Description
Current Affiliation Heritage Insurance is a subsidiary of Liberty Kenya Holdings Plc, which is 74% owned by the Pan-African financial services group Liberty Holdings Limited (listed on the JSE). Liberty Holdings is majority-owned by the Standard Bank Group, the largest African banking group by assets.
Focus Non-life (Short-term) insurance, with a strong emphasis on motor and medical insurance.
Historical Milestones The Heritage Insurance Company Ltd was formed in 1976 following a merger between Norwich Union Fire and Legal & General. It has undergone various changes and mergers over the years, leading to its current structure under Liberty Kenya Holdings Plc.
Commitment Known for its history of prompt claims payment, it has received high ratings (e.g., AA rating by Global Rating Company (GRC) for claims paying ability). The company is focused on innovation, including using technology like telematics for products such as the Auto Correct Motor Insurance policy.

📞 Heritage Insurance Company’s Main Offices and Contacts

Heritage Insurance’s head office is shared with Liberty Life Assurance Kenya. They also have branch networks across the country.

Category Details
Head Office Address Liberty House, Processional Way, P. O. Box 30364 – 00100 Nairobi, Kenya.
General Queries Phone +254 711 039 000 (Business Hours) or +254 20 278 3000 (Business Hours)
24-Hour Medical Emergency +254 711 076 333 (Medical Call Centre)
General Email info@heritage.co.ke
Sample Branch Locations Nairobi (Head Office, City Center Branch, Stanbic Bank Branch), Thika, Nakuru, Naivasha, Embu, Meru, Nanyuki, and Eldoret.

📦 Heritage Insurance Company’s Services and Insurance Packages

Heritage Insurance focuses on non-life (general) insurance for individuals and businesses, complemented by life and pension products offered by its sister company, Liberty Life Assurance Kenya.

🏥 Medical Insurance (General & Corporate)

  • Individual/Family: HeriAfya Medical Cover offers flexible and affordable healthcare for individuals and families, allowing customization of coverage limits.

  • Corporate/Group:

    • Liberty Blue/Heritage Blue plans (Blue Core, Blue Lite, Blue Classic, Blue Plus, and Global Elite) providing comprehensive, flexible health solutions for corporates and multinationals, with options for local, East Africa, or pan-African/worldwide coverage.

    • Includes in-patient, out-patient, and major disease benefits (cancer, organ transplants, renal dialysis).

🚗 Personal Insurance

  • Motor Insurance: Covers vehicles, including the innovative Auto Correct Motor Insurance policy, which uses telematics to adjust premiums based on driving behaviour.

  • Domestic Package: Protects your home (building and contents) against risks like fire, flooding, theft, and also includes coverage for domestic workers and legal liability.

  • Travel Insurance: Offers cover for trips.

  • Personal Accident Cover: Provides financial support following injury, disability, or accidental death.

  • Sportsman’s Policy: Protects sports enthusiasts and licensed gun owners from legal and accidental risks associated with their hobbies.

💼 Business and Asset Insurance

  • Commercial Motor Insurance

  • Property & Asset Protection: Includes policies like Fire and Fire Consequential Loss, Industrial All Risk, Contractors All Risk, Marine Insurance, Goods in Transit, Machinery Breakdown, Electronic Insurance, and Terrorism Cover.

  • Liability: Covers Professional Indemnity, Public Liability, and Employers Liability (WIBA – Workers Injury Insurance).

  • Fidelity Guarantee and Surety Bonds.

📈 Associated Products (Through Liberty Life Assurance Kenya)

  • Retirement: Boresha Maisha Individual Pension Plan, Boresha Ustaafu Income Drawdown.

  • Life/Investment: Group Life Cover, Hekima Critical Illness Plan, Legacy Funeral Cover, LifeVest Investment Plan, and Soma Plan (Investment plan for future goals).

Heritage Insurance Company’s Product List

Protect My Family

Solutions that offer you the peace of mind you need, ensuring that your loved ones remain safe and comfortable, no matter what challenges life may throw.

  • Recommended Products
  • Legacy Funeral Cover
  • Hekima Critical Illness Plan
  • Personal Accident Cover
  • Heri Afya Medical Cover

The ‘Contact Us’ Page

Get in Touch

INSURANCE NEWS & INFORMATION

Licenced Insurance investigators in Kenya {IRA Verified List}

Insurance investigators in Kenya play a crucial role, primarily focused on verifying claims and combating fraud within the insurance industry.

Here is a breakdown of their role, regulation, and how one can become an insurance investigator in Kenya:

💼 Role of Insurance Investigators in Kenya

Insurance investigators, who can be in-house employees of insurance companies or independent private investigators/firms, primarily:

  • Combat Insurance Fraud: This is a major function, involving investigations into suspicious or exaggerated claims across various classes of insurance (motor, personal injury/death, health, property, workers’ compensation, etc.). They seek to expose fraudulent activities like staged accidents, exaggerated injuries, or deliberate property destruction for a claim.

  • Establish Circumstances: They work to verify the details and legitimacy of a claim to ensure fair settlement, even in complex non-fraudulent cases like multi-vehicular accidents.

  • Collect Evidence: They use various investigative techniques, including surveillance, forensic analysis, document examination, and interviews, to gather evidence to support or deny a claim.

  • Trace Beneficiaries: In some instances, they may be tasked with locating missing or unknown beneficiaries of a policy.

The Directorate of Criminal Investigations (DCI) in Kenya also has a specialized Insurance Fraud Investigation Unit that works in partnership with the Insurance Regulatory Authority (IRA) to proactively address and prosecute insurance fraud cases.

📜 Regulation and Bodies

Insurance investigators, like other service providers in the sector, are regulated under the Insurance Act (Cap 487).

  • Registration Requirement: The Act stipulates that no person shall carry on the business of an “insurance investigator” unless they are registered with the relevant authority (e.g., the Insurance Regulatory Authority – IRA).

  • The Insurance Regulatory Authority (IRA): The IRA is the main body overseeing the industry.

  • Institute of Loss Adjusters & Risk Surveyors (IARS): This body also includes Insurance Investigators in its list of service providers.

🎓 How to Become an Insurance Investigator

To become a registered insurance investigator or Principal Officer of an investigation firm in Kenya, you generally need to meet specific requirements:

  1. Professional Certification: The Principal Officer must have passed or been exempted from the Certificate of Proficiency (COP) in Insurance examination offered by institutions like the College of Insurance.

  2. Experience: The Principal Officer must have at least two years of working experience in insurance investigation.

  3. Education and Training: While specific degrees are not always mandatory, beneficial qualifications often include:

    • A diploma or degree in Insurance or Risk Management.

    • Specialized training in Investigations, Fraud Investigation, or Forensic Investigation. Institutions like the Insurance Institute of East Africa (IIEA) and the Kenya School of Security Management offer relevant courses and certifications (like the Certified Private Insurance Investigator – CPII).

  4. Business Registration: For a firm, there are requirements related to financial standing, certificate of incorporation, and compliance with the Insurance Act’s naming conventions.

Licenced Insurance investigators in Kenya {IRA Ultimate List}

 

INSURANCE NEWS & INFORMATION

Britam Holdings PLC {Full Details}

See all the Britam Holdings Company of Kenya’s details, offices, contacts, services, insurance packages and history.

Britam Holdings PLC is a leading diversified financial services group headquartered in Nairobi, Kenya, and listed on the Nairobi Securities Exchange (NSE) under the ticker BRIT. It is a prominent diversified financial services group in Kenya and across the Eastern and Southern Africa region.

🌍 Group Overview

  • Industry: Insurance, Investments, Property, and Financial Services.

  • Presence: The group operates in seven countries in East and Southern Africa: Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique, and Malawi.

  • Founding: The group’s operations commenced in 1965.

💼 Britam Holdings PLC‘s Business Segments and Products

Britam Holdings PLC is organized into five primary segments, offering a wide range of financial solutions:

Segment Products & Services
Life Insurance Whole Life, Education Plans, Unit Linked Products, Group Life, Individual/Umbrella/Corporate Pension Plans.
Non-Life/General Insurance Coverage for property, casualty, motor, fire, aviation, and health insurance.
Asset Management Investment advisory, Fund management services, Unit trusts, and discretionary Portfolio management.
Property Property development, management, purchase, and sale.
Banking Holding Includes a stake in other financial institutions (historically in Equity Group Holdings and Housing Finance Company of Kenya).

🏦 Britam Holdings PLC Company Details and Services

Britam Holdings PLC is listed on the Nairobi Securities Exchange (NSE). The company is a diversified financial services group with interests in several key areas:

  • Insurance: Life, Health, and General Insurance.

  • Asset Management: Investment advisory, Fund management services, Unit trusts, and Discretionary portfolio management.

  • Property: Property development and management.

  • Wealth Management: Investment planning, off-shore investments, and retirement planning.

The Group has a presence in seven African countries including Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique, and Malawi.

📜 Britam Holdings PLC History Highlights

Britam’s history in Kenya spans over 50 years:

  • 1965: The first office opened in Nairobi as a foreign branch of British-American Insurance Company Limited, headquartered in the Bahamas.

  • 1979: A local company, British-American Insurance Company (Kenya) Limited, was incorporated as a private limited liability company following a government directive.

  • 1984: Local Kenyan investors acquired a 33.33% shareholding.

  • 2004: The group underwent restructuring, creating a non-operating holding company. It also incorporated British-American Asset Managers for investment and fund management services.

🛡️ Britam Holdings PLC Insurance and Financial Packages

Britam offers a wide range of insurance and investment products for individuals and businesses. Key offerings include:

Life Insurance (Secure Your Future)

  • Unit-Linked Life Insurance: Combines investment and life cover.

  • Education Plans: Helps parents save for their children’s education expenses.

  • Whole Life and Critical Illness Cover: Protection against unexpected life events and critical illness diagnoses.

  • Tegemeo Protection Plan: An affordable life insurance plan to help families meet financial obligations after an untimely death.

Health Insurance (Affordable & Reliable Medical Cover)

  • Britam Milele Health Plan: Comprehensive medical insurance plans for individuals, families, and businesses.

    • Includes options like Milele Junior Advantage (with free annual check-ups) and Milele Seniors (tailored for retirees).

    • Bima Ya Mwananchi: An affordable medical cover with Inpatient, Outpatient, and Last Expense benefits.

General Insurance (Asset and Liability Protection)

  • Motor Insurance: Includes Comprehensive Motor Insurance and the unique 24/7 Motor Insurance Rescue service for immediate accident support.

  • Property & Fire Insurance: Protects homes and businesses against various risks.

  • Travel Insurance: Covers medical emergencies, lost luggage, and trip cancellations while travelling.

  • Liability Insurance: Protects businesses from legal liabilities.

Retirement and Investment (Wealth Creation)

  • Pension Annuity Fund: Provides a guaranteed income for life or a fixed time.

  • Imarika Plus Insurance Savings Plan: A wealth growth and savings plan.

  • Nawiri Investment Plan: A flexible savings solution with competitive returns and a free life insurance cover.

  • Unit Trust Funds: Includes diversified funds like the Balanced Fund.

📍 Britam Holdings PLC Offices and Contact Information

The company has a broad network of branches across Kenya.

Headquarters (Nairobi)

  • Britam Tower: Opposite World Bank building, Upper Hill, Nairobi.

  • P.O. Box: 30375-00100, Nairobi Kenya.

Britam Holdings PLC Main Contact Channels

Service Contact Details
Help Center / General Enquiries Mobile: +254 705 100 100 or +254 703 094 000
Medical Emergency Line +254 709 165 000
WhatsApp Assistance +254 705 100 100
Email customerservice@britam.com or info@britam.com

Britam Holdings PLC Branch Locations

Britam has numerous offices across major towns. Examples include:

  • Mombasa: Biashara Bank Building, 1st Floor, Nyerere Avenue.

  • Eldoret: Imperial Court, 2nd Floor, Malaba Road.

  • Kisumu: Mega Plaza, 1st Floor, Apindi Street.

  • Nakuru: Jennifer Riria Hub, Ground Floor, Kipchoge Avenue.

  • Nyeri: Co-operative Bank House, 1st Floor, Kenyatta Road.

Britam Holdings PLC COMPANY’S PRODUCTS.

A. PERSONAL COVER