Best Insurance Companies in Kenya
Sanlam Kenya PLC’s details, offices, contacts, services, insurance packages and history: Sanlam Kenya Plc is a major financial services group in Kenya, and a member of the broader South African-based Sanlam Group.
Here is an overview of what they do and some key recent developments:
Sanlam Kenya (formerly known as Pan Africa Insurance Holdings Co. Ltd.) provides a diversified range of financial services, primarily focusing on:
Insurance: They offer various classes of life (long-term) and general (short-term) insurance, including ordinary life, group life, and general insurance products like property protection.
Investments and Wealth Management: They provide investment management services, financial planning, and retirement fund management solutions.
Retirement Solutions: This includes offerings for superannuation and retirement planning.
The company is listed on the Nairobi Securities Exchange (NSE) under the ticker symbol PAFR (though some reporting may use SLAM).
A major recent development is the strategic joint venture between the parent company, Sanlam, and Allianz, a leading global insurer. This affects the Kenyan operations significantly:
Sanlam Allianz: Sanlam and Allianz combined their operations across Africa in 2023, creating the largest pan-African non-banking financial services group.
Kenya Operations: In Kenya, the general insurance businesses (Sanlam General and Jubilee Allianz) have merged to operate as Sanlam Allianz General Insurance (Kenya) Ltd.
Life Insurance: Similarly, the life insurance business (Sanlam Life) is now operating as Sanlam Allianz Life Insurance (Kenya) Limited.
Proposed Rebrand: Sanlam Kenya Plc has proposed to shareholders a change of its holding company name to Sanlam Allianz Holdings (Kenya) Plc to reflect this new structure and partnership.
Performance: The company has recently reported a strong financial turnaround, with a reported substantial rise in profit after tax, largely driven by increased investment income and sound business operations.
Sanlam Kenya operates through its different subsidiaries. Key addresses and contacts in Nairobi include:
| Entity | Physical Address | P.O. Box | Phone |
| Sanlam Kenya Plc (Group HQ) | Sanlam Tower, 15th Floor, Nairobi | P.O. Box 44041 – 00100, Nairobi | Tel: +254 020 888999 |
| Sanlam General Insurance | Gateway House, Milimani Road | P.O. Box 60656-00200, Nairobi | Tel: +254 020 2713131-7 |
| Sanlam Life Insurance | Sanlam House, Kenyatta Avenue | P.O. Box 44041 – 00100, Nairobi | Tel: +254 020 2781000 |
Group Website: www.sanlam.com/kenya
General Enquiries Email (Life): customerservice@panafirca.com
General Enquiries Email (General Insurance): customerservice@sanlam.co.ke
The group also maintains a network of 34 client experience centres (branch network) across Kenya’s major towns.
Sanlam Kenya offers a comprehensive suite of financial solutions through its main subsidiaries: Sanlam Life Insurance, Sanlam General Insurance, and Sanlam Investments.
| Category | Typical Packages/Products | Description |
| Life Insurance & Savings | FlexiEducator Plus | Guarantees cash payments for a child’s education. |
| FlexiSaver Plus | A life insurance product with guaranteed short-term cash benefits and long-term security. | |
| Sanlam Fadhili | Funeral planning/cover to ease the financial burden on loved ones. | |
| Other Life/Pension | Personal Pension Plans, Term Assurance, Whole Life, Group Life, Credit Life. | |
| General Insurance | Motor Insurance | Covers cars, trucks, motorcycles, and other road vehicles against damage. |
| Home Insurance | Protects the physical structure and/or contents of a home. | |
| Travel Insurance | Provides comprehensive regional and worldwide coverage. | |
| Health Insurance | Individual & Corporate Health | A range of medical covers catering to individuals, seniors, and corporate groups. |
Through Sanlam Investments (Kenya) Limited, they offer services such as:
Asset and Wealth Management
Individual and Institutional Investor Support
Money Market Funds and High-Interest Deposit Funds
Retirement planning and consulting
Sanlam Kenya has a long history in the Kenyan financial sector:
1946 (October 26): Founded as the Indo Africa Insurance Company Limited.
1947: Began writing life insurance business.
1963: Became the first insurance company to list its shares on the Nairobi Securities Exchange (NSE). The name was changed to Pan Africa Insurance Company to reflect a broader ownership base.
2005: The group became part of the larger Sanlam Group following Sanlam’s acquisition of African Life Assurance (a strategic partner since 2000).
2016 (August): Pan Africa Insurance Holdings Limited rebranded to Sanlam Kenya Plc, aligning with the parent company’s global brand.15 Its subsidiaries also rebranded to Sanlam Life Insurance, Sanlam General Insurance, and Sanlam Investments.
The company today is a major player in the Kenyan financial market, leveraging its history and the strength of the international Sanlam brand.
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